Digital Insight Center

Expand eCommerce opportunities by developing successful multichannel digital retail strategies aligned to shoppers' changing paths to purchase.

Develop an in-depth understanding of digital retailing in easy-to-share slide presentation formats and get strategic guidance by attending Kantar Consulting's events, webinars, and ShareGroups focused on digital retail.

Summary Slides

 
Summary Slides

Home improvement Q4/FY review

22 Mar 2019

By: Hannah Hayes.  11 Slides

In Q4, both Home Depot and Lowe’s felt the pressure of cold weather while continuing to roll out new strategic investments aimed at driving operational efficiencies. Looking to 2019, Lowe’s focuses on strengthening its core business, while Home Depot pushes further into its supply chain overhaul.

 
Summary Slides

U.S. big-box omnichannel review

22 Mar 2019

By: Kantar Consulting Research Team, Hannah Hayes.  78 Slides

This report assesses the omnichannel positioning of top big-box retailers in the US. It provides overall perspective, strategic positioning, a SWOT, and fulfillment and digital communication across each retailers’ whole omnichannel strategy.

 
Summary Slides

CVS Health Q4 and FY 2018 Results

28 Feb 2019

By: Ben Antenore.  9 Slides

Despite lasting positivity from the Aetna merger and strong script growth, CVS’s most recent earnings call wasn’t very optimistic, reflecting concerns by the retailer regarding persistent challenges in its business.

 
Summary Slides

Walmart US: The big beats from Q4 and FY 2018

27 Feb 2019

By: Laura Kennedy.  7 Slides

Walmart posted a strong fourth quarter, helped by the holiday season but also driven by strength in eCommerce and particularly in grocery and Online Grocery.

 
Summary Slides

Instacart: An in-depth profile of the third-party fulfillment provider

20 Feb 2019

By: Kevin McCoy.  14 Slides

Kantar Consulting’s overview of Instacart details the company’s background, plans, strengths and weaknesses, and supplier implications.

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Event Presentations

 
Summary Slides

Amazon vs. Walmart 2.0: The race to serve all shopper lifestyle needs

15 Dec 2018

By: Laura Kennedy, Meaghan Werle.  72 Slides

Evaluate Amazon’s evolving online experience and its differentiated approach to physical retailing as it seeks to broaden category reach. Learn how a traditional big-box retailer (Walmart) is investing and partnering to compete with a technology company (Amazon).

 
Summary Slides

The evolution of the supermarket format: Online and offline

14 Dec 2018

By: Elley Symmes, Tory Gundelach.  55 Slides

Understand the impetus for why the supermarket channel is changing. Learn what retailers are doing to change with it. Explore ways to support retailers as they move into an omnichannel experience.

 
Summary Slides

Status update: The growing influence of social commerce in retail

14 Dec 2018

By: Meaghan Werle, Tiffany Hogan.  52 Slides

Evaluate the rising opportunity of social media as a relevant sales channel, including new shopping features at key platforms including Facebook, Instagram, Pinterest, and Snapchat.

 
Summary Slides

Convenience - Looking Beyond The Channel For Success

10 Dec 2018

By: Derya Guvenc.  32 Slides

Convenience is the only Turkish channel that has continued to grow its share against discounter expansion, but channel blurring is now seeing the concept become applicable everywhere, meaning agile operators can win by accomodating new needs and missions.

 
Summary Slides

Managing Amazon Disruption - Supporting key accounts against Amazon

10 Dec 2018

By: Derya Guvenc.  33 Slides

Amazon's entry into any market will change how other players operate. We show you how to plan ahead for this disruption and the best strategies to deploy in a fast-evolving retail environment.

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Webinar Presentations

 
Webinar

Digital Retailing Webinar: Omnichannel in 2019 - The blurring lines between the consumer and the shopper

7 Mar 2019, 11:00 AM EST

As eCommerce continues to grow, the entire retailing experience is being transformed, both online and offline. New digital technologies are enabling near-instant conversion at the point of “I want to buy” inspiration. In turn, distinguishing between the consumer and the shopper is losing its relevance. Join Kantar Consulting to discuss joint marketing and sales strategies to drive both engagement and purchase in this interconnected environment.   In this webinar, we will:  ...

 
Webinar

Digital Retailing Webinar: Holiday 2018: Converting connected shoppers through digital touchpoints

14 Nov 2018, 11:00 AM EST

The 2018 holiday season is shaping up to be the most digitally-driven yet. As more digital touchpoints are integrated in-store and online, retailers and suppliers alike have new opportunities to influence and convert the sale. Last year, online holiday growth stemmed from more purchasers rather than more shoppers. Considering this trend, online gift buyers browsing for deals and inspiration this year may be more enticed to buy when the product or price is “right.” Join Kantar ...

 
Webinar

Digital Retailing Webinar: Online grocery moves to mainstream - How to further elevate the offer

20 Sep 2018, 11:00 AM EDT

Online grocery in the U.S. has arrived. No longer a fringe capability, retailers like Walmart, Kroger, and Amazon are investing heavily in their online grocery proposition. With key services and infrastructure established, the focus is now on how to differentiate key platforms and capture new trip types. Join Kantar Consulting to prepare for the next wave of online grocery innovation. As part of this webinar, we will: Understand recent fulfillment shifts and emerging players across ...

 
Webinar

Digital Retailing Webinar: Defining your Prime position: How to capitalize on Amazon’s key audience

25 Jul 2018, 11:00 AM EDT

With Prime now reaching nearly half of U.S. households, Amazon’s membership program is moving mainstream. To resonate with this massive audience, brands must align with Amazon’s efforts and develop a Prime strategy. Join Kantar Consulting to learn more about Prime’s evolution and best practices for partnering with Amazon. As part of the discussion, we will: Assess Prime member shopping behavior and engagement across the ecosystem Consider Amazon’s recent initiatives ...

 
Webinar

Digital Retailing Webinar - Social commerce: Capitalizing on today’s key platform

24 May 2018, 11:00 AM EDT

With major U.S. social platforms introducing new retail capabilities, social media is quickly moving down the purchase funnel. By expanding beyond brand building to support conversion, these platforms are better enabling retailers and suppliers to move shoppers from inspiration to purchase. As shoppers, especially Centennials, increasingly turn to social sites for shopping, brands need to ensure that they have a shoppable presence across these digital touchpoints. Join Kantar Consulting ...

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