Expand eCommerce opportunities by developing successful multichannel digital retail strategies aligned to shoppers' changing paths to purchase.
  • Graphic Insights: Singles Day 2019
    Get seven key insights from China on how the Singles Day 2019 sales event broke records, setting a new bar for global eCommerce strategy.
  • The Retail Reveal: Digital trends - the rise of visual search
    Product search and discovery is moving beyond text towards the image. Millennial and younger shoppers demand immediacy of availability and new ...
  • Online Grocery and the evolving omnichannel implications
    The store plays an expanding role in Walmart’s fulfillment modes, notably Online Grocery. Walmart will continue to look for opportunities to optimize ...
  • Amazon North America Q3 2019 Results
    This slide summary report evaluates the Q3 2019 financial results, highlights key North America initiatives, and discusses implications for suppliers.
  • Navigating Amazon’s path forward in grocery
    Review the online grocery landscape and Amazon’s position. Understand Amazon grocery shoppers’ mindsets and motivations. Evaluate the impact of ...
  • eBay: The five slides you need
    Get up to speed on this pure-play retailer with our SWOT analysis, shopper profile, financial overview, a look at major strategic initiatives, ...

Identify and leverage emerging trends in digital retail, technology, supply chain, and marketing to grow eCommerce and better target shoppers across multiple channels.

Interactive Chart: Amazon and Prime Penetration

Amazon's rise as a retail force has been swift and steady. To better understand the growing reach of Amazon among shoppers, use this interactive graphic to see the multi-year trend in shopping Amazon.com and Prime membership.
Line: Percent of U.S. Households Shopped Amazon.com during Past Four Weeks
Bars: Percent of U.S. Households with Amazon Prime Membership*

Understanding Pure Play Retailers


Singles Day 2019 shows how Alibaba is changing the eCommerce game everywhere

14 Nov 2019

  By: Harriet Leach

Discover how 2019’s record-breaking Singles Day shopping festival unfolded and how Alibaba is innovating to reach new audiences and generate higher sales and shopper engagement.

Summary Slides

Amazon North America Q3 2019 Results

31 Oct 2019

By: Rachel Dalton.  10 Slides

This slide summary report evaluates the Q3 2019 financial results, highlights key North America initiatives, and discusses implications for suppliers.

Summary Slides

Understanding the Amazon shopper within the broader omni-shopper landscape

23 Oct 2019

By: Jonathan Young.  21 Slides

Understand today's omni-shopper mindset and behavior. Discuss the latest findings on the Amazon shopper as compared to the Amazon Prime shopper. Identify best practices for building engaging and relevant shopper experiences on Amazon.

Summary Slides

Navigating Amazon’s path forward in grocery

23 Oct 2019

By: Rachel Dalton.  40 Slides

Review the online grocery landscape and Amazon’s position. Understand Amazon grocery shoppers’ mindsets and motivations. Evaluate the impact of Amazon’s grocery platforms and outlook for the future.

Summary Slides

Connecting with the social shopper on Amazon

23 Oct 2019

By: Rachel Dalton.  43 Slides

Understand how social media is influencing the online retail experience. Discuss the unique characteristics of shoppers who use social media in the shopping process. Evaluate how Amazon is evolving its platforms to foster more product discovery and engagement.

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The Shoppers' Evolving Path to Purchase

Summary Slides

Selling alcohol online

17 Oct 2019

By: Kate McGee.  15 Slides

We look at the challenges and opportunities retailers and suppliers face in this fast-growing, but highly regulated and complex category.

Summary Slides

Digital Payment Transformation: What’s happening now. What’s happening next

23 Sep 2019

By: Kantar Research Team, Harriet Leach.  35 Slides

Digital payment development is accelerating at unparalleled speed, transforming how shoppers pay and interact with retailers and brands. Kantar's comprehensive overview and analysis of the current and future landscape is essential reading to gain understanding of this crucial aspect of retail.

Followers: 462

Rethinking big store perimeters

2 Sep 2019  By: Ray Gaul

Retailing in the Week Ahead – Week 36, 2019 Conventional wisdom has it that the inside perimeter of big stores is where services are positioned. These include the lottery tickets, tobacco lockers, newsstand, or a click & collect area, even cafés/restaurants. This makes sense ...

Followers: 73

In our most recent loyalty research Kantar found that attaining consumer loyalty is a continuous challenge for suppliers facing a multitude of external factors in their attempts to understand complex drivers behind shopper decision-making. At the same time, new data insights are increasingly ...

Summary Slides

eCommerce ON report: Global Insights Report 2019 -- Wave 1

25 Jul 2019

By: Kantar Research Team, Malcolm Pinkerton.  37 Slides

eCommerce ON offers a foundational, shopper-centric understanding of eCommerce across categories and countries. This global overview introduces you to this exciting new project and details the scope of this unique and groundbreaking Kantar study.

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Developing Multichannel Strategies


Digital Retailing Webinar: Healthcare in a digital world

14 Nov 2019, 11:00 AM EST

Health & Wellness has been a dominant trend for 20+ years. A myriad of categories and brands have transformed their strategies and products to capitalize on consumers’ desires to live their best lives. Now, retailers are evolving their ecosystems to include health & wellness initiatives as top strategic priorities for investment.   Join Kantar to learn more about: The online opportunity in health & wellness Amazon’s ...

Followers: 24

Net sales for Ahold Delhaize USA grew 2% reaching USD11.4 billion for Q3 2019. Hurricane Dorian positively impacted sales by 0.3%, though the effects were too minor to offset costs from Hurricane Florence last year. Comparable sales growth also excelled, reaching 1.8% this quarter excluding ...

Followers: 92

Albertsons Companies Inc. showed signs of positive momentum with its Q2 results, posting ID sales growth of 2.4%, equating seven quarters of positive ID sales. In addition to the positive sales growth, the retailer showed healthy numbers in several areas including a 40% increase in delivery ...

Followers: 462

Key account planning in Russia

14 Oct 2019  By: Ray Gaul

Retailing in the Week Ahead, Week 42 Kantar had the pleasure of hosting key account managers in Russia for a one-day workshop in Moscow on 10 October 2019. I joined my colleagues Vadim Khetsuriani, who is based in Moscow, and Lidia Palubina, who is working from London in a global eCommerce ...

Walking the Box

Modern Retail Collective: Walking the box

9 Oct 2019

By: Tory Gundelach.  10 Slides

Modern Retail Collective is a testing ground for retail innovation. Take a look inside.

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Staying Ahead of Emerging Trends

Followers: 462

Winning the grocery growth challenge

8 Nov 2019  By: Ray Gaul

British grocery retailers and brands want to spend time finding ways to grow, they just have less time to do it. Grocers have been forced to downsize teams – driving more with fewer people. Brands have had to embrace a new landscape by selling to eCommerce operators, discounters, and specialty ...

Followers: 473

From the Desks of… Ray Gaul and Derya Güvenç The Turkish retail market continues to be one of the most complex and challenging yet rewarding markets in Europe for global brands. Commercial teams at global brands in Turkey face increased pressure and will face intense negotiations ...

Summary Slides

Double-clicking on the physical footprint

23 Oct 2019

By: Rachel Dalton.  31 Slides

Explore Amazon’s omnichannel evolution and the latest insights on Whole Foods Market. Map its widespread physical touchpoints with shoppers. Gain insights into Amazon’s omnichannel strategies and brand-building initiatives.

Summary Slides

The rise of celebrity beauty brands

10 Oct 2019

By: Tiffany Hogan, Caroline Dumas.  16 Slides

Celebrity beauty brands are on the rise. See what their success means for the category and what traditional brands can learn from their success.

Followers: 92

Last week, I visited the new Modern Retail Collective, a retail innovation center that McKinsey & Co has opened inside the Mall of America in Bloomfield, Minn. According to McKinsey, the collective “provides a dedicated and fully supported space for retailers to test and measure how ...

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